About Us

We serve participants who need care, monitoring, and oversight as needed-daily, weekly, monthly, or 24/7 in their own home environment.

We serve participants of all ages who are diagnosed with a care need and/or disability regardless of race, religion, social status, gender, physical and/or mental challenges.

Our Values

Provide quality coordinated services, support, and care.

Monitor needs and provide trained, capable, qualified providers and staff

Acknowledge each person and treat him or her with honor, as well as promote dignity and self-worth.

Create person-centered servce, support, and delivery.

Our Philosophy

FirstHand Care, Inc. will ensure that our participants are satisfied with our service delivery by using a systematic approach through data collection.

  • Our executive director and program director will call our participants families to find out their level of satisfaction.
  • We will communivate with our particiapants, family, and legal guardian to get their feedback on their service satisfaction.
  • We will gather information in the following ways: face-to-face, via phone, email, surveys

Program Evaluation of Client Outcome

Our agency has established a program evaluation system to enable the agency to identify the results of services and the effects of the services on the persons served.

Our Skills

  • Personal Care 100% 100%
  • Homemaking 100% 100%
  • Transportation 100% 100%
  • Companionship 100% 100%
  • Medicine 100% 100%

FirstHand Care Inc.

Care, Monitoring, and Oversight as needed - daily, weekly, monthly, or 24/7 in home environment.

Our goal is for individuals to live independently, as much as possible, with the support of a helping hand.

FirstHand Care Inc.

6181 Mayfield Rd Suite 204
Mayfield Heights, OH 44124

FirstHand Care of KY

2224 Young Dr.
Lexington, KY 40505